Privacy policy

Privacy Policy

Flint Outlet respects your privacy. This policy explains how we collect, use, disclose, and protect personal information when you visit our website, place an order, or contact us.

1. Information We Collect

Depending on how you interact with our store, we may collect:

  • Contact information, such as your name, email address, phone number, and delivery address.

  • Order information, including products purchased, transaction details, and order history.

  • Payment-related information processed through the payment methods available at checkout.

  • Technical information, such as your device, browser, IP address, and website usage.

  • Information you provide when contacting customer support or submitting feedback.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill orders.

  • Arrange deliveries and provide order updates.

  • Process payments, refunds, and returns.

  • Respond to questions and provide customer support.

  • Maintain store security and prevent fraud.

  • Improve our products, website, and customer experience.

  • Meet applicable legal, accounting, tax, and recordkeeping obligations.

  • Send marketing communications where permitted and, where required, with your consent.

3. Shopify and Service Providers

Our store operates on Shopify. Shopify and other service providers may process information on our behalf to support website hosting, checkout, payment processing, delivery, analytics, customer support, and related services.

We may share relevant information with courier companies, payment providers, and other service providers when necessary to complete your order or provide a requested service.

We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, and store security.

4. Cookies and Similar Technologies

Our website and its service providers may use cookies and similar technologies to operate the store, remember preferences, understand website usage, improve performance, and support advertising where enabled.

You can manage cookies through your browser and any privacy controls provided on our website. Disabling certain cookies may affect some store features.

5. Data Retention and Security

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including order processing, customer support, recordkeeping, and legal obligations.

We use reasonable measures intended to protect personal information. However, no method of online transmission or electronic storage can be guaranteed to be completely secure.

6. International Processing

Some of our service providers may process or store information in countries outside Pakistan. Where applicable, information may therefore be subject to the laws of the locations in which it is processed.

7. Your Privacy Choices

Depending on applicable law, you may be entitled to request access to, correction of, or deletion of certain personal information, or to object to particular uses of your information.

You may also opt out of marketing emails by using the unsubscribe instructions included in those messages.

To make a privacy request, contact us using the details below. We may need to verify your identity before responding.

8. Children's Privacy

Our store is not intended to collect personal information from children who are not legally able to provide the necessary consent. A parent or legal guardian may contact us if they believe a child has provided personal information inappropriately.

9. Third-Party Websites

Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies. We encourage you to review those policies before sharing information with them.

10. Changes to This Policy

We may update this policy when our business practices, services, or legal obligations change. The revised version will be published on this page with an updated revision date.

11. Contact Us

For privacy-related questions or requests:

Store: Flint Outlet
Email: [YOUR SUPPORT EMAIL]
Address: [YOUR BUSINESS ADDRESS, CITY, PAKISTAN]